Tenerife car key questions, answered honestly. No marketing fluff.

I send you a realistic ETA in the written quote — not a fake "30 minutes" promise that ignores traffic and where the call before yours is. I work 24/7, every day.

No appointment system — text +34 747 733 779 with your year, make, model and where the car is. If I can fit you in today I’ll say so with a real window; often that’s same-day, honestly depending on where I am and what’s already booked. Not urgent? Pick a time and I’ll book it — evenings and weekends included — I work 24/7, every day. Either way the written quote comes first. Step by step: the how-I-work page →

No — towing is the step I exist to delete. The whole job happens where the vehicle is parked: lockouts, spare keys, and full all-keys-lost replacements cut and programmed at the car. That includes when no working key exists at all. The one time a tow enters the picture is a vehicle-side fault that has nothing to do with keys — a dead starter, say. Otherwise: leave the car where it is and text me the year, make, model and location.

Yes — I work weekends the same as weekdays, every day, 24/7. Weekend jobs are priced exactly like weekday ones: car lockout from €56, spare keys from €60, all-keys-lost from €200, no weekend surcharge. Text +34 747 733 779 with your year, make, and model and I'll send a written quote with a realistic weekend slot.

Year, make, model. What you need (spare, AKL, lockout, fob programming). Where the car is. A photo of any existing key helps. Whether the vehicle's in your name. Takes 30 seconds to text and the quote comes back fast.

For AKL or new-key generation: yes — the registered owner has to be there at the start (ID check) and end (key test + payment). The 30 minutes in between you can grab a coffee. For a spare key with an existing master, an authorized family member with written authorization can sometimes proceed.

You don't pay for the job until it's working. I don't take payment until the key cuts, programs, starts the car, and operates the locks — and if something's off, I fix it before I leave. The one exception: if the car can't be programmed because of a fault on the vehicle's side that isn't mine — a pre-existing electrical issue, say, or another underlying condition that blocks the work — or if the job is cancelled after I'm on the road, or no one's there when I arrive — a €30 service-call fee covers the trip, my time, and the diagnosis. If I can complete the job, there's no fee. If the key fails because of something I did, that's on me, not you.

Spare key: 30–40 minutes. Lost all keys: 1–3 hours (decoding and ownership checks add time). Fob programming: 10–15 minutes. Lockout: 5–10 minutes. Some vehicles run a 10–15 minute security timer before the immobilizer accepts a new key — that's the car running its checks, not me running them.

No — the number I text you is the number you pay. I lock the quote in writing before I dispatch, so there's no surprise when I arrive. If the vehicle or key turns out different from what you told me — a proximity Smart Key where you said a basic transponder, say — I show you the corrected number first, and you decide whether to go ahead. The one exception that carries a fee is if the vehicle can't be serviced at all for a reason that wasn't shared up front — or if the job is cancelled after I'm on the road, or no one's there when I arrive: then a €30 service-call fee covers the trip and diagnosis, never the full job price. How the service-call fee works →

Bizum is the most common. A portable card terminal handles debit and credit (Visa, Mastercard). Cash is fine. Receipt every time. Payment happens after the work — not before.

Bizum

Yes — travel is free in Puerto de la Cruz; beyond it I charge €0.50/km, anywhere on the island (Adeje, Puerto de la Cruz, La Orotava, the west coast). The travel line is named in the written quote before I drive out. Details on the service-area page.

Government photo ID matched to vehicle ownership proof. The ID stays with you so that part's easy. For ownership: vehicle registration (paper or PDF), or proof of insurance in your name. If every document is locked inside the car, I can do the lockout first so you can pull the registration from the glovebox before any key programming starts.

I work it out with you before I dispatch. Spouse's car: they need to be present or text me written authorization plus a photo of their ID. Parent's car: same. Recent purchase where registration hasn't transferred: bring the bill of sale and the signed transfer form. What I won't do is program a key on a vehicle nobody at the scene can prove they own.

Yes. I have the same dealer-level access manufacturer dealerships use for key programming, on most makes on the road — which is why the car doesn't need to be towed to a dealer just to get a working key. There's no locksmith licence to check in Tenerife: Spain doesn't have one. So the thing worth checking is that I verify ID and ownership before I program anything. See what I check before cutting a key for the full breakdown.

Proof of insurance in your name works as ownership proof, and you can request a duplicate registration if you need one. If everything is locked inside the car, I can do the lockout first and you pull the registration from the glovebox. Tell me what you have when you text and I'll sort it out before I dispatch.

Real local. Otypro is my own business, based in Tenerife. The +34 747 733 779 number is my actual mobile. I'm the one who quotes you, drives over, and does the work — every job, start to finish. There's no dispatcher, no subcontractor, no call-centre routing. See About Olexy for the longer answer.

Me, every time. Otypro is a one-person shop — I'm the only one who quotes, drives over, and does the work, so you're never rolling the dice on which tech turns up or how experienced they are. The person who answers your text is the person at your car. It also means I own the result: if something isn't right, there's no "that was a different guy" — it's on me to make it right. The honest trade-off is that I'm one person — I work 24/7, every day, and a 9 p.m.–7 a.m. callout adds a flat €50 night fee on top of the regular price — but it's always the same hands on your vehicle.

No. On a lockout I use proper auto-locksmith entry tools made for modern vehicles to open the door without damage: no broken windows, no pried trim, no scratched paint. The damage to watch for comes from amateur shortcuts like slim-jims or coat-hangers on modern cars, which can crack a window or harm the door's wiring — so if someone can't tell you how they'll open your specific car, that's your cue to stop. On key and fob work I go through the vehicle's own systems the way the manufacturer intends, so nothing is forced. If a job genuinely can't be done without risk, I tell you before I start — not after. More on non-destructive entry on the car lockout page.